Social Prescribing Link Worker

Location: Wandsworth
Contract Type:
Fixed Term until 31 October 2021 – Full Time (40 hours per week)
Salary:
£28,666 (ENSc6+)
Closing date:
15 November 2020

Ref: HW003

Overview

As a Social Prescribing Link Worker, you will be empowering people to improve their health and wellbeing by connecting them to community support. This could include helping people with a range of things such as managing stress, loneliness, finding social groups, learning new skills, physical activity or getting information on employment, benefits, housing and legal advice.

The successful candidates will join our Enable Social Prescribing Team which has experience of delivering effective community support across Wandsworth. We have 3-5 new Link Worker positions available in both primary care and adult social care. Primary Care Link Workers will support a Primary Care Network within Wandsworth and work closely with GP’s and other healthcare professionals, contributing to the NHS commitment to personalised care. Link Workers based within Adult Social Care will be part of a new project called ‘The Front Door Pilot’. The Link Workers will work alongside a multi-disciplinary team which aims to give people accessing Adult Social Care more time to find support that best suits their needs and increase independence.

This is an exciting opportunity to join our growing team and be part of an innovative social prescribing model. Enable Link Workers will be excellent communicators, passionate about social prescribing and dedicated to reducing health inequalities in the local area.

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Should you have a disability and require any additional support or if you have any questions regarding the above role, please contact us at hr@enablelc.org.

Due to Covid-19 and until further notice, we are currently operating digital recruitment and on-boarding processes.

 


Job Purpose

  • Provide social prescribing support and deliver one to one appointments to people with a range of social needs.
  • Develop strong working relationship with health and social care professionals.
  • Build and maintain relationships with local voluntary and community sector organisations to ensure people are able to access the right support.

Main Duties and Responsibilities

  • Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them.
  • Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans.
  • Signpost and refer people to local voluntary, community and statutory services that help meet their needs.
  • Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support.
  • Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times.
  • Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service.
  • Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals.
  • Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
  • Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply.
  • Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences.
  • Work with a team of volunteer buddies to provide additional support to clients.
  • Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service.
  • Manage own case load to ensure clients receive appropriate levels of support and expectations are met.
  • Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
  • Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth.
  • Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
  • Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism.
  • Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
  • Work with your line manager to identify your own support needs and undertake continual personal and professional development.
  • To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
  • To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients.
  • To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination.
  • Ensure data is kept securely in line with data protection law and Enable LC’s procedures.
  • To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns.
  • To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
  • To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices.
  • To travel inside or outside the borough when required.
  • Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them.
  • Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans.
  • Signpost and refer people to local voluntary, community and statutory services that help meet their needs.
  • Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support.
  • Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times.
  • Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service.
  • Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals.
  • Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
  • Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply.
  • Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences.
  • Work with a team of volunteer buddies to provide additional support to clients.
  • Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service.
  • Manage own case load to ensure clients receive appropriate levels of support and expectations are met.
  • Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
  • Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth.
  • Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
  • Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism.
  • Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
  • Work with your line manager to identify your own support needs and undertake continual personal and professional development.
  • To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding.
  • To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients.
  • To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination.
  • Ensure data is kept securely in line with data protection law and Enable LC’s procedures.
  • To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns.
  • To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post.
  • To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices.
  • To travel inside or outside the borough when required.
  • 25 Days Annual Leave
  • Flexible Working
  • Pension Scheme
  • Eyecare Vouchers
  • Free Gym membership
  • Season Ticket Loan
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Weekly fruit basket
  • Staff Treats
  • Weekly Wellbeing Hour
  • And more!

Please read the Job Description  If you have any problems with the online service please email hr@enablelc.org. 

 

Apply online