Deputy Social Prescribing Manager
Location: Battersea Park
Contract Type: Fixed term contract(12 months), Part time(20 hours)
Salary: £33,435 pro-rata
Closing date: 11 April 2021
As Deputy Manager, you will support the management and development of our Social Prescribing and Personalised Care Service.
The successful candidate will join our Enable Social Prescribing Team which is delivering effective community support across Wandsworth. The team includes Link Workers based in primary care and adult social care, as well as a Specialist Macmillan Cancer Link Worker and a Young Persons Link Worker. Our model is developing, and we will soon be adding Health & Wellbeing Coaches to the team. The Deputy Manager will manage a range of roles within the team, as well as helping to develop the service model and overseeing operational procedures.
This is an exciting opportunity to join our growing team and help develop an innovative social prescribing model. The Deputy Manager will have excellent communication and organisation skills, be passionate about social prescribing and dedicated to reducing health inequalities in the local area.
We are unable to provide sponsorship for this post. In order to apply for this post, you must demonstrate your eligibility to work in the UK
Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Should you have a disability and require any additional support or if you have any questions regarding the above role, please contact us at email@example.com.
- Assist and support the management of the Social Prescribing Service, including day to day running of the service and development of staff and volunteers within the service.
- Oversee operational procedures and financial performance of the service, reporting to Social Prescribing Service Manager and funders as requested.
- Support the development and growth of the service model.
- Monitor and evaluate the effectiveness of the Social Prescribing Service.
Social Prescribing Service
- Work with the Social Prescribing Service Manager to successfully deliver and develop an enhanced model of social prescribing.
- Ensure the safe and effective delivery of appointments for clients referred to the service.
- Ensure operating procedures are adhered to at all times. Review and develop operating procedures where needed ensuring they are appropriate for the needs of the service, including procedures relating to safeguarding, IT systems and data collection.
- Identify and mitigate any risks within the services working with staff and partners to overcome issue.
- Support the social prescribing capacity building and micro-commissioning funds, promoting the funding to VCSE partners. .
- Oversee a volunteering programme to support social prescribing clients. Measure the success and impact of this programme.
- Provide line management support and supervision to a range of personalised care roles including Health & Wellbeing Coaches and Link Workers.
- Support staff in their induction and development, ensuring that staff feel supported at all times and wellbeing is priortised.
- Plan and lead team meetings, 1:1’s, and other meetings to support the development of the service.
- Support staff in their professional development, identifying training needs and opportunities.
- Enable team members to achieve success by providing motivation, encouragement and expertise to support development.
Communication and Collaboration
- Build strong relationships and maintain regular contact with Primary Care Network Clinical Directors/ASC Service Managers, sharing success, providing updates, gaining feedback and working together to solve issues.
- Develop supportive relationships and work in partnership with local VCSE organisations, community groups, and statutory services.
- Engage with and regularly present to a variety of audiences, acting as a champion of social prescribing to increase awareness and promote its benefits.
- Be an advocate for social prescribing and Enable LC with partners and stakeholders. Support regional and national policy and strategy developments.
- Network with other social prescribing service managers, learning and sharing best practice to develop and improve our service.
Marketing & Promotion
- Promote the service impactfully using a variety of methods including; press releases, social media, the website, attending community events and hosting social prescribing events.
- Ensure of the service is shared widely and develop a strategic marketing and promotion plan which uses social prescribing to enhance and develop the reputation of Enable Health and Wellbeing.
- Support the growth and improvement of the service considering resources available and the needs of the organisation.
- Support the Service Manager to identify opportunities for developments within social prescribing.
- Contribute to the Health and Wellbeing Team’s work programme, supporting colleagues to deliver annual work plans and events, assisting with bids and tenders, as well as contributing to relevant strategies and action plans.
Finance & Budgets
- Monitor and document income and expenditure according to Enable LC policy and procedure.
- Ensure programme budgets are monitored in line with requirements of funders.
- Complete financial task in line with Enable procedures including invoicing and purchase orders.
Monitoring & Evaluation
- Produce reports on social prescribing service, using both qualitative and quantitative statistical information as required. Consider further opportunities for sharing data and reports.
- Support the development of systems to monitor performance ensuring the achievement of specified quality standards and performance measures.
- Manage resources provided to support the Health and Wellbeing Teams work including staff, materials, equipment and vehicles ensuring these are used and maintained effectively.
- Take an active role in the day-today management of the Health and Wellbeing Office, including maintenance, health & safety, covering phones, inducting staff.
Generic Duties and Responsibilities
- To comply with enables Codes of Practice, including the Code of Conduct, and policies and procedures concerning data protection and health and safety.
- To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients and maintain an awareness of the equality and diversity protocol; to work to create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected and to report any instances of inappropriate behaviour or discrimination.
- To be fully aware of and understand the duties and responsibilities arising from the Children’s Act 2004, the London Child Protection Procedures and Working Together in relation to child protection and safeguarding children and young people as this applies to your role within the council. To also be fully aware of the principles of safeguarding as they apply to vulnerable adults in relation to your work role. To ensure that your line manager is made aware and kept fully informed of any concerns which you may have in relation to safeguarding and/or child protection.
- To carry out any other reasonable duties and responsibilities within the overall function, commensurate with the grading and level of responsibilities of the post.
- Evening and weekend working as required and this is subject to seasonal variations.
- Experience of managing and leading a team and experience supporting the development of others.
- 5 years or more experience of working within a related environment.
- Experience of building relationships and developing partnerships with the VCS sector organisations.
- Experience of building relationships and developing partnership with the Health & Social Care professionals, particularly Primary Care.
- Experience of financial planning and effective budget management (desirable).
- Experience of recruiting, supervising and training staff at different grades and in a variety of roles.
- Understanding of the NHS Long Term Plan, Personalised Care and Social Prescribing on a national and local level. This should include understanding of the Primary Care Network system.
- Knowledge of behaviour change models and understanding of the benefits of a person-centred approach to behaviour change.
- Knowledge of the wider determinants of health, including social, economic and environmental factors.
- Understanding of the principles of confidentiality and how these apply when handling service-user information.
- Knowledge of local VCS and community services in Wandsworth (desirable).
- Knowledge of local healthcare structures (desirable).
- Leadership skills with the ability drive change and inspire action.
- Proactive, dynamic and able to use initiative to solve issues and implement improvements.
- Ability to motivate team members, manage the performance of others and promote high standards.
- Strong interpersonal skills with the ability to develop effective working relationships with a wide range people including GPs, commissioners, VCS leaders and team members.
- Excellent communication skills, verbal and written; able to communicate with a range of stakeholders in a meaningful way.
- Able to work effectively with others in an open and collaborative way, valuing differences, contributing towards creating a working environment which helps to achieve goals.
- Able to monitor and analyse data accurately, producing KPIs and high-quality evaluation reports.
- Excellent organisation, planning and time management skills.
- Able to work unsupervised to agreed outcomes, working within deadlines and targets.
- Ability to identify, assess and manage risk, ensuring that team members follow all policies and procedures.
- Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.
- Positive attitude and ability to build confidence in others.
- Commitment to valuing equality and diversity and understanding of how this applies to their own area of work.
- Commitment to own personal development and willingness to undertake training and development as appropriate to the role.
- Able to work flexible hours if required by post and able to work in various setting.
- Able to commute to various service locations across the borough as required.
- 25 Days Annual Leave
- Flexible Working
- Pension Scheme
- Eyecare Vouchers
- Free Gym membership
- On-site shower facilities
- Season Ticket Loan
- Cycle to Work scheme
- Employee Assistance Programme
- Weekly fruit basket
- Staff Treats
- Weekly Wellbeing Hour
- And more!