Community Development Officer

Location: Wandsworth Common
Contract Type:
Full Time (40 hours per week)
Salary:
£22,987
Closing date: 19 September 2021

Ref: LE015

Enable are looking for two community-minded individuals to develop physical activity opportunities.  

In this role you will be at the heart of the local community within Tooting, tasked with creating and promoting opportunities to take part in physical activity across the borough with Fishponds playing fields being a particular focus. The ideal candidate will have a passion for increasing participation in physical activity by creating new and innovative opportunities. We are looking for an individual who is creative, ambitious and looking for an exciting and rewarding challenge within the sport and physical activity sector.     

Your role will include: 

  • Engaging with the local community, building partnerships and promoting physical activity 
  • Creating opportunities for physical activity across but not limited to Enable’s Leisure facilities 
  • Developing and implementing a full children’s activity programme 
  • Responsible for the day-to-day operations of Fishponds Playing Fields 

Why should you join Enable Leisure and Culture?

  • 25 Days Annual Leave
  • Flexible Working
  • Pension Scheme
  • Eyecare Vouchers
  • Free Gym membership
  • On-site shower facilities* certain places
  • Season Ticket Loan
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Weekly fruit basket
  • Staff Treats
  • Weekly Wellbeing Hour

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. Applications will close one minute before midnight on 19 September 2021.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Should you have a disability and require any additional support or if you have any questions regarding the above role, please contact us at hr@enablelc.org.

The role is for 40 hours a week based primarily in the Parks Office in Wandsworth Common.  You will be expected to travel around Wandsworth to visit sites and meet contractors and stakeholder representatives on a regular basis.  

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Job Purpose

Responsible for the day to day operation of an Enable Leisure and Sports Services Sports Facility including the following:-

 

Ensures that the service is provided to the standards required by the organisation, Government Legislation and governing body rulings.

 

Attend to all routine office administration including but not limited to answering queries from the general public both verbally and in writing, managing bookings, recording all accidents/incidents, issuing tickets and facility passes and recording daily attendance figures.

 

Main Duties and Responsibilities

Community Engagement

1. To work alongside Enable’s Leisure & Sport Fundraising Officer to identify and apply for suitable funding opportunities

2. To promote and market local activities to build awareness and share the impact of the work

3. Maintain and develop new partnerships and relationships within the local communities within the designated area to promote use and offer pathways into physical activity.

4. To develop and implement a successful children’s activity programme to be rolled out across the Leisure facilities, including but not limited to holiday activity, after school provision and a school session offer.

5. To monitor and evaluate the programme delivery including attendance data, case studies and measuring impact along with producing utilisation reports, identifying areas for improvement and planning corrective action.

6. Positively engage with local clubs, schools and community groups to promote programmes and services Enable have to offer

 

Operations

7. Acts as receptionist by taking entrance fees, operating electronic booking and management system and checking and balancing tills at end of work period.

 

8. Prepares the facility for upcoming bookings, ensuring correct markings of sports pitches are in place. Making sure all areas are hazard free before use.

9. Assists customers by preparing and setting up equipment in advance and throughout the day as required.

10. Maintains and repairs the equipment as necessary.

11. Issues and monitors use of equipment.

12. Maintains the all facility areas as necessary by clearing any litter or untidy articles.

13. Maintains, keeps clean and tidies the facility including changing rooms, toilets and outside area etc. Carry out all cleaning duties as required.

14. Responsible for taking deliveries of goods and equipment

15. Ensure that the premises are secure when locking up at night and being responsible for a set of keys.

16. Liaises with relevant officers to ensure the general security, upkeep and maintenance of the facility.

17. Liaises with clubs, associations and schools to promote and encourage use of the facility as and when required.

Knowledge

  • Understanding and insight of the sport and physical activity sector
  • Sound knowledge of the local area/demographics and local organisations
  • Knowledge of Health & Safety issues relevant to a sports facility.
  • Understanding of safeguarding and the implications for service delivery.

Experience

  • Experience in developing and delivering targeted activity projects and increasing participation.
  • Experience in working with people of all levels including community leaders, local authority delivery partners, and creating and maintaining productive relationships.
  • Experience of working within a sports facility or general service environment.
  • Experience in dealing with customers, handling complaints and difficult situations effectively in person and over the telephone.
  • Experience in using an electronic booking system, Microsoft office, and producing required reports.

Skills

  • Confident, with excellent written and verbal communication skills.
  • Able to follow instructions, work systematically, demonstrate effective organisational skills, and keeping accurate records.
  • Able to work as part of a team and regularly work unsupervised,
  • use own initiative and make decisions to the appropriate level.
  • Able to demonstrate an awareness of and a commitment to improving customer services
  • Able to demonstrate competent administrative skills and numeracy skills
  • Able to carry out operational duties such as setting up and repairs of sporting equipment.
  • 25 Days Annual Leave
  • Flexible Working
  • Pension Scheme
  • Eyecare Vouchers
  • Free Gym membership
  • On-site shower facilities
  • Season Ticket Loan
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Weekly fruit basket
  • Staff Treats
  • Weekly Wellbeing Hour
  • And more!

Please read the Job Description and then apply online. If you have any problems with the online service please email jobs@enablelc.org. 

Apply online