Community Venues Coordinator

Location: Battersea Park
Contract Type:
Full Time (40 hours)
Salary:
 £31,000
Closing date: 3rd March 2021

Ref: Ev002

Working within the Events Team and reporting to the Senior Community Venues and Events Manager, the Community Venues Coordinator will be responsible for the booking of regular & event hires of multiple community venues across Wandsworth. They will also manage the day to day running of these venues that include but are not limited to the Open Door Community CentreWilditch Community Centre, Furzedown Pavilion and Wandsworth Civic Suite.  

The Events Team are a very busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves on being the “yes” people and going the extra mile for their clients. We are looking for someone who has previous wedding and venue management experience and is passionate about supporting clients to make sure their event runs smoothly. Someone who is very hands on, willing to set up venues and get stuck in whenever necessary. Detail orientated, highly organised and great at thinking on their feet.

The role is for 40 hours a week and is based in the Events Office within Battersea Park.  Alternative measures including some working from home may be required in the short/medium term due to Covid-19.

We are unable to provide sponsorship for this post. In order to apply for this post, you must demonstrate your eligibility to work in the UK

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. Should you have a disability and require any additional support or if you have any questions regarding the above role, please contact us at hr@enablelc.org.

 

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Responsible for: 

 Sales/Bookings 

  • Providing information about the availability of venues, quotes, and carrying out site visits 
  • Assisting the Senior Community Venues and Events Manager in developing and creating new event business and considering new initiatives to complement existing income streams from private events & regular hirers 
  • Updating Priava with all enquires  
  • Keeping up with income targets set by the Senior Community Venues and Events Manager, and Head of Events  

 Operations 

  • Ensuring all event paperwork per hire is complete and compliant with the requirements of the Event Policy and Hire Agreement 
  • Contacting clients to agree their furniture/equipment requirements and advising them of the layout appropriate to the function booked 
  • Booking events assistants, cleaning and caretaking casual staff and managing staff rotas 
  • Ensuring all staff are fully briefed on the client’s requirements 
  • Attending events to provide onsite support and ensuring successful operational delivery 
  • Liaising closely with the Events Team and other park-based services to ensure that the wider Events/activity programme is coordinated properly 
  • Reporting any venue maintenance requests  
  • Dealing with relevant queries and complaints raised by clients, members of the public and suppliers or contractors. Updating the complaints and compliments log, and when necessary, escalating complaints to the Senior Community Venues and Events Manager or Head of Events 
  • Ensuring that all Health and Safety procedures and standards are maintained to ensure safe working practices of all staff, clients, public and contractors in the working environment, in accordance with Enable Leisure & Culture’s policies.  
  • Carrying out weekly inspections of all venues, to check they are operating correctly and to carry out relevant checks on cleaning, maintenance or health and safety 
  • Completing biannual inventory checks of equipment, furniture, fixtures and fittings in all buildings 

Administration and Finance 

  • Updating Priava with venue bookings and budget with all recorded income and expenditure 
  • Creating client invoices and liaising directly with the Finance Team as required. Following up unpaid invoices to ensure that all monies owing are paid 
  • Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required 
  • Achieving targeted income through the careful selection of bookings whilst balancing the requirements of public use venues 
  • Carrying out other duties as directed by the Senior Community Venues and Events Manager, and Head of Events 

 

  • Proven and demonstrable experience of event bookings and venue hire 
  • Previous experience in managing public-use or community venues  
  • Strong drive to work with community groups 
  • Proficiency using a range of office software, including outlook, excel, booking software and databases 
  • Excellent written skills with a high level of confidence speaking to members of the public, other staff, clients and senior management 
  • Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines 
  • Proactive approach and pride yourself on going the extra mile to create the best customer experience as possible 
  • Ability to work autonomously under the direction from senior team members 
  • Confident driver with a full clean driving licence 
  • Flexibility to work weekendsearly mornings and late nights as required  

On Offer:

  • 25 Days Annual Leave
  • Flexible Working
  • Pension Scheme
  • Eyecare Vouchers
  • Free Gym membership
  • On-site shower facilities
  • Season Ticket Loan
  • Cycle to Work scheme
  • Employee Assistance Programme
  • Weekly fruit basket
  • Staff Treats
  • Weekly Wellbeing Hour
  • And more!

 

Please read the Job Description and then apply online. If you have any problems with the online service please email hr@enablelc.org.

Apply Online